1. Delete your account and all data yourself
This is the fastest way: the data is erased immediately, with no need to contact support.
- Sign in to your Autosocpost account.
- Open the “Account” page.
- In the “Delete account” section, enter your password and press the delete button.
The account and all data are deleted the moment you press the button. This cannot be undone: posts, connections and the publication log cannot be restored afterwards.
2. Disconnect a single social network and keep your account
If you only need to revoke access to one network, there is no need to delete the whole account.
- Open the “Connections” page in your account.
- Press “Delete” next to the connection you want to remove.
Removing a connection also deletes the access tokens for that network and all of its channels. Publishing to other networks keeps working.
3. Deletion from Facebook, Instagram or Threads settings
If you connected a Meta network, you can delete the data from the social network itself, without signing in to Autosocpost.
- Open your Facebook, Instagram or Threads settings.
- Find the section listing the apps and websites you have granted access to.
- Remove the Autosocpost app from the list.
The social network notifies Autosocpost automatically, and the service deletes the matching connection together with its access tokens. There is no need to contact support separately.
4. Requesting deletion by email
If you cannot sign in, write to us from the email address the account is registered to: misterdeni02@gmail.com.
Use “Data deletion” as the subject and state the account address. We delete the data no later than 30 days after receiving the request and reply with a confirmation to the same address. If the request comes from a different address, we will ask you to prove the account is yours — otherwise we cannot delete someone else’s data on request.
5. What exactly is deleted
- your email address and password hash;
- social network connections together with their access and refresh tokens;
- the channels, groups, pages and boards selected for publishing;
- posts, their text and scheduled time;
- uploaded photos and videos — the files are erased from the server disk;
- the publication log and any network connection requests.
6. What remains after deletion
Posts already published to social networks stay there: Autosocpost cannot remove the posts it published on your behalf. Delete them in the social network itself.
Payment records are held by the payment operator YooKassa, which is required to keep them by accounting law regardless of your account being deleted here. Autosocpost never stores card numbers: payment happens on YooKassa’s side.
Technical web server logs may contain an IP address and the time of a request. They are kept for no more than 30 days and are overwritten automatically.
7. Exporting your data before deletion
Before deleting, you can download a copy of your data as JSON from the “Account” page using the “Download my data (JSON)” button. The export is unavailable once the account is deleted.
8. Contacts
Questions about data deletion: misterdeni02@gmail.com.
How we process personal data is described in the Privacy Policy.